SMS Privacy Policy

Effective Date: September 8, 2026

General

The following terminology applies to this SMS Privacy Policy and any or all Agreements: SimpleHR herein refers to HR, Inc., HR2, Inc., and HR3, Inc. and Simple Administrative Services, Inc. "Client", "You", "Your" and "Visitor" refers to you, the person who has opted-in to SMS Messaging Services. "The Company", "Ourselves", "We" and "Us", refers to our Company.

Your privacy is important to us. This SMS Privacy Policy explains how SimpleHR collects, uses, and protects personal information in connection with our SMS/text messaging services.

This policy applies specifically to information collected and used in connection with our SMS communications. For additional information about our general privacy practices, please refer to our General Privacy Policy.

Information We Collect

When you choose to receive SMS messages from us, we may collect:

• Contact information, such as your name and mobile phone number.
• SMS preferences, including your consent to receive text messages and your opt-in or opt-out status.
• Information you provide to us, such as information submitted through forms, surveys, customer service requests, or other interactions with our Services.

We collect this information directly from you when you provide it to us or when you opt in to receive SMS communications.

How We Use Your Information

We may use your personal information to:

• Send SMS messages that you have requested or authorized, including service-related notifications, reminders, updates, alerts, and other communications related to our Services.
• Respond to your questions, inquiries, or customer service requests.
• Manage your SMS preferences and requests to opt in or opt out of SMS communications.
• Provide, maintain, monitor, and improve our Services.
• Detect, investigate, and prevent fraud, unauthorized activity, or other unlawful activities.
• Comply with applicable laws, regulations, and legal obligations.

SMS Communications

By opting in to receive transactional SMS messages from us, you agree to receive text messages at the mobile number you provided. Message frequency may vary depending on your use of our Services and the types of communications for which you have opted in.

Message and data rates may apply. Charges are determined by your mobile carrier and mobile service plan.

You may opt out of SMS communications at any time by replying STOP to a message from us. After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from us unless you opt in again.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

How We Share Your Information

We do not sell or share your mobile phone number or SMS-related information with third parties or affiliates for their own marketing or promotional purposes.

We may share personal information with trusted service providers that perform services on our behalf, such as technology, communications, messaging, hosting, customer support, or other contracted services necessary to provide and administer our Services.

We may also disclose personal information:

• When required by law, regulation, legal process, or governmental request;
• To protect our rights, property, safety, or the rights and safety of our customers or others;
• To investigate or prevent fraud, security issues, or other unlawful activity; or
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or other business transaction.

Service providers that process information on our behalf are permitted to use that information only as necessary to provide the contracted services or as otherwise permitted by law.

Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legal rights.

When determining how long to retain information, we consider the nature and sensitivity of the information, the purposes for which it was collected, applicable legal requirements, and other legitimate business needs.

Where permitted by applicable law, you may request deletion of your personal information by contacting us using the information below.

Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy from time to time to reflect changes to our practices, Services, or applicable laws. When we make changes, we will update the Effective Date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have questions, concerns, or complaints regarding this SMS Privacy Policy or our use of your personal information, please contact us:

Send mail to:

SimpleHR
Attn: Director of Information Technology
P.O. Box 726
Destin, FL 32540
Call 850.650.9935

If a SimpleHR client, contact your SimpleHR Account Representative.